FAQS
Q. What is "Potter's
House of Horrors"?
A. The House of Horrors is a professional presentation in a
Labyrinth Like walkthrough of aproximately 9000 sq ft of creepy
& scary displays for both kids and adults. But we will tone
down our presentation during the first hour of operation for
the young ones and the faint of heart. (CHICKEN!)
NOTE: This is a "House of Horrors" Hallowe'en
Attraction and as such there will be display and costume elements
that may be visually disturbing to both young and old. It is
not our intention to offend anyone, it is intended to SCARE
YOU! Please remember it is all just "Make Believe"...
MUwhahahahah!
Q.
Is it too scary for kids?
A. Kids love it .. (Yes there will be the odd kid that gets
frightened but these are usually the ones that are afraid of
"Mall Santa's" too!). Most children seem to want to
go through again.
However, with that said, it is the responsibility of the parents
to make informed decisions in regards to bringing children through
our House of Horrors
( we not responsible for nightmares!)
NOTE: GLOWSTICKS ARE FOR THE FAINT OF HEART*
-we are happy to supply a glowstick to younger children. All your child has to do is hold it out in front of them which will signal the actors to "tone it down". Also, we will have emergency exits that will allow you to leave the labyrinth in the event you or your child is too frightened- Just look for Potter's Security in the
Orange T-shirts or ask an actor in the display zone, and we
will be happy to escort you out of the attraction through the
nearist exit.
Q. Where do we Enter?
A. Once you have parked your car, follow the signage and head
towards the main entrance facing the street.
Q. How can I pay for my
tickets?
A. We accept cash along
with Visa, M/C Amex, and Debit Card Transactions.
Q. Do we accept volunteers?
A. YES! We are always on the look out for talented Individuals
who would enjoy performing within our attraction.
Q. Is There Wheelchair
Access?
A. Regretfully wheelchairs will not have access due to some
narrow aspects of the labyrinth design.
Q. Can I or My Children
Wear a Costume?
A.Regretfully No, For the safety of our patrons and our drama team we will not allow costumes to be worn in the labyrinth this year.
Q. Will We Have To Wait
in the Rain?
A. No*. We will have a large waiting area in Potter's Greenhouse
where you can stay dry while waiting in the lineup. You can
also have the option to browse through Potter's concessions
and retail store before getting into line. * All reasonable
effort is being made to accommodate your comfort needs, however,
there is a possibility that the waiting area may fill to capacity
and exterior "overflow" will result.
Q. Will there be any Security?
Yes we will have security (both uniformed [Orange T-shirts]
and non-uniformed) on location and within the labyrinth for
your safety and protection. Once inside the labyrinth, common
sense and basic courtesies must prevail along with these simple
rules:
- NO SMOKING WITHIN 25 FEET OF
THE STORE ENTRANCE. FOR EVERYONE'S SAFETY THIS WILL BE STRICTLY
ENFORCED. (the use of matches and lighters are strictly prohibited)
- NO Fireworks to be ignited on Potter's Nursery Property
- No food or beverages allowed within the labyrinth
- No Running
- No Pushing or Shoving
- No bumping into walls or displays
- No aggressive interaction with actors or displays
- No Pets
- For safety reasons, please do not wear a mask or high heel
shoes.
- No costume accessories such as but not limited to, wands,
brooms, weapons, sticks, staffs, etc.
- Do not cross into areas cordoned of by orange caution tape.
Please note that we have added Surveillance cameras
in the Labyrinth for everyone's safety.
Violation of these rules will result in immediate
extraction from the attraction. THEFT and VANDALISM will be
subject to local laws.
Our location is also fully alarmed and has overnight
security on duty.
Q. Will There Be Toilets
On Site?
A. Yes we will have 2 Porta Potty toilets on site.
